Customer Privacy Statement

(This statement was last revised on 29 January 2014.)

VigVen Tech Mark Pvt Ltd provides this Privacy Statement to make you aware of our privacy practices and to demonstrate our company’s commitment in maintaining privacy and ensuring how your personal information is collected and used, both on-line and off-line.

We’ve structured our web site www.vigven.com in such a way that you can visit us without identifying yourself or revealing any personal information; however, some functions may be limited and may entail collecting personal information. Throughout this Privacy Statement, personal information refers to any information that is unique to an individual, such as name, address, e-mail address, phone number, etc. If you do share your personal information with us, you can be assured that it will only be used to help VigVen provide you with necessary support to you.

VigVen’s privacy statement covers several areas and these areas are described below. Please do keep in mind that our privacy practices may vary as required by national and local laws.

During the course of your relationship with us, we collect personal information to enable you to order products or services, download software updates, make requests, register for customized communications programs and enhance your experience on our websites.

We may collect such personal information as your name, e-mail address, contact and billing information, transaction and credit card information. While you are visiting our website, we may collect some technical data related to your browsing session such as IP address, browser type and language, number of times of you visited our website and the hyperlinks you visited.

In most cases, we use such technical data in aggregate form without identifying you personally for VigVen’s own reporting, statistics and website enhancements, as well as for information security purposes.

In order to best serve you, we may correlate the information you provide to us through different communications and contact channels, such as data collected on-line may be combined with information provided off-line; for example, information provided via hard-copy form while attending an VigVen hosted seminars or our participation in Exhibition etc.

In addition, personal information will be required to determine access eligibility for certain restricted parts of our site.

How we use the information 

VigVen uses your personal information to better understand your needs and provide you with better service. Specifically, we use your personal information to help you complete a transaction, to communicate back to you, provide updates on service and benefits, and to personalize our web sites and communications with you.

From time to time and with your permission, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. To unsubscribe from promotional emails, please follow the unsubscribe instructions included in each marketing email.

Furthermore VigVen and its third party service providers may use cookies (as described below) to provide a more relevant and personal online experience.

Choice

VigVen will not use or share your personal information in ways unrelated to the ones described above without first notifying you and offering a choice.

We will also provide you the opportunity to let us know if you wish to opt-out at any time of certain or all contacts from VigVen, and we will do everything we can to honour such requests. This choice may be offered at the bottom of our on-line or off-line communications to you as well as on our web registration pages.

You can choose to opt out from an offer or service you have previously accepted at any moment, at no cost and without any negative effect to your relationship with VigVen.

Information Sharing

VigVen does not sell, rent, or lease your personal information to others except as described in this privacy statement.

We only share your personal information with other VigVen entities or distributors of VigVen products and services or service providers (e.g., a shipper, credit card processor, market research company, etc.) who are acting on our behalf for the uses described above. Such VigVen entities and business partners are required to keep this data confidential and may not use it for any purpose other than to carry out the services they are performing for VigVen.

VigVen may also disclose your personal information (i) if we are required to do so by law; (ii) if we believe that it is necessary to protect and defend the rights of VigVen; (iii) in order to comply with a judicial proceeding, court order, or government inquiry; or (iv) if VigVen is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,

Subject to your permission or as permitted by law, the personal information that you provide to us may be transferred across state or country borders to consolidate data storage, simplify information management or synchronize customer relationship activities globally.

Access

To protect your privacy and security, we will take reasonable steps to verify your identity before granting you access or enabling you to make corrections.

If you cannot access your information on the web page, please contact VigVen at sales@vigven.com

We will respond to your request for access within 15 work days.

Tailoring E-Mail Communications and Web Experiences

VigVen may employ technologies, such as web-tracking tools designed for website session analysis and profiling of the users of our website.

Cookie and web beacons  

By gathering and remembering information about your website preferences through cookies we can provide a better web and marketing experience.

As a user you have the ability to accept or decline the use of cookies. Cookies can be removed explicitly through functionality built into most web browsers. You may also set your web browser to notify you of cookie placement requests, to ask for permission to accept them, or to decline cookies completely.

We may also collect information through the use of Web beacons. Web beacons are tiny invisible graphics placed in some of our HTML-based emails to let us know what percentage of emails are opened by the recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.

Links to Third Party Web Sites

Links to third party websites are provided solely as a convenience to you. If you use these links, you will leave the VigVen site. VigVen has not reviewed all of these third party sites, does not control and is not responsible for any of these sites, their content or their privacy policies. Thus, we do not endorse or make any representations about them, or any information, software or other products or materials found there, or any results of using them. If you decide to access any of the third party sites linked to this site, you do so entirely at your own risk.

Email a Page

If you choose to use our Email a Page service, your name, comments and the email addresses you provide will not be used for any other purpose than to complete this page-forwarding transaction.

Changes to the Privacy Statement

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here or by means of a notice on our home page. The revision date shown at the top of the page will be updated accordingly. Unless we ask for your explicit agreement to certain terms of our policy in certain cases, we consider that your continuous use of our website means that you accept the terms of this Privacy

Statement.

Contact Information

Please e-mail questions or comments about our privacy practices to: sales@vigven.com